Privacy policy

Privacy Policy for Her Skin

Last Updated: 05/04/2026
Welcome to Her Skin (accessible at herskin.pk). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following personal information:
Full Name
Phone Number
Email Address
Shipping Address
Payment Information (depending on payment method)

This information is collected when you:
Place an order
Contact us
Subscribe to our marketing messages

2. How We Use Your Information
We use your information to:
Process and deliver your orders
Contact you regarding your order
Send order confirmations and updates
Provide customer support
Improve our website and services
Send promotional messages via SMS, email, or WhatsApp (if applicable)

3. Payment Information
We offer multiple payment methods including:
Cash on Delivery (COD)
Bank Transfers
Mobile Wallets (e.g., Easypaisa, JazzCash)
Card Payments
Your payment information is handled securely. We do not store sensitive financial details such as full card numbers.

4. Sharing Your Information
We may share your information with trusted third parties only when necessary:
Courier services such as PostEx and Leopards for order delivery
Payment providers to process transactions
Marketing and analytics platforms
We do not sell or rent your personal data to third parties.

5. Tracking Technologies
We use tracking tools to improve user experience and marketing performance, including:
TikTok Pixel
Meta (Facebook) Pixel
Google Analytics
These tools collect data such as:
Pages visited
Time spent on site
Device information
This helps us understand customer behavior and improve our services.

6. Marketing Communications
We may contact you through:
SMS
Email
WhatsApp
You can opt out of marketing messages at any time by contacting us.

7. Data Security
We take appropriate security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Delivery & Order Acceptance Policy
Customers are responsible for receiving their orders at the provided address.
If a customer refuses to accept the order or is unavailable at the time of delivery, the order may be returned.
In such cases, the customer will be responsible for the delivery charges.
Delivery charges are non-refundable under all circumstances.

9. No Return & Exchange Policy
Please note that Her Skin does not offer returns or exchanges on any products once delivered.

10. Data Retention
We retain your information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes

11. Your Rights
You have the right to:
Request access to your data
Request correction or deletion of your data
Opt out of marketing communications
To exercise these rights, contact us using the details below.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

13. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Name: Izaz Tufail
Email: Izazgigs@gmail.com
Phone: +92 342 8405086
Address: College Road, Daska, Pakistan, 51010